Legal

Privacy Policy

Effective Date: January 2025

1. Introduction

NexTrade is a business productivity and AI-assisted management platform designed to help users manage operations, collaborate with teams, and automate workflows.

2. Information We Collect

Information you provide

  • Account details (name, email, phone number)
  • Business information (business name, industry, inventory data)
  • Messages and interactions within the app
  • Device identifiers (for NexTrade Hook pairing)

Automatically collected

  • Usage data (features used, timestamps)
  • Device information (OS, app version)
  • Diagnostic logs (performance and error tracking)

AI interaction data

  • Messages sent to AI features
  • AI-generated responses
  • AI action confirmations and execution logs

3. How We Use Your Information

  • Provide and improve NexTrade services
  • Enable AI-assisted features and automations
  • Sync data across devices
  • Ensure security and prevent abuse
  • Comply with legal obligations

4. AI Usage Transparency

  • AI responses are generated only when explicitly triggered
  • AI actions follow user permissions and confirmation rules
  • AI does not impersonate humans
  • AI actions are logged and auditable
  • AI memory is scoped per workspace

5. Data Storage & Security

  • Data is encrypted in transit and at rest
  • Supabase is used as secure backend infrastructure
  • Local device storage may be used for offline functionality
  • Hooks store minimal required data and sync securely

6. Third-Party Services

  • Supabase (database & auth)
  • RevenueCat (subscriptions)
  • AI service providers (language processing)
  • WhatsApp Business APIs (optional integration)

7. Data Retention

  • Free plans have limited audit retention
  • Pro plans allow extended data history
  • Users may request deletion of their data

8. Your Rights

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Withdraw consent

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted here.

10. Contact

Email: support@nextrade.app